How do I pick the right delivery Location?
What makes Great Lakes Kwik Space better than other providers?
At Great Lakes Kwik Space, we take great pride in responsive, reliable service and good quality equipment:
- We deliver the equipment when promised.
- If there is a problem, we call you in advance to arrange alternatives.
- We provide clean, well painted and well maintained equipment.
- For sales or longer term rental transactions, we can provide equipment in custom colors to blend in with your facility and surroundings.
- Our delivery drivers are professional, polite, and customer service oriented.
- We provide a wide variety of equipment sizes and configurations.
- Because we are a small, locally operated business, we can react quickly to provide customized service to meet your needs.
Can I order online?
Yes. Just complete our online quote form and a Great Lakes Kwik Space representative will contact you to finalize the details and make sure you get what you want when you need it.
What if I don’t know what I need?
Our qualified representatives know what questions to ask to help you determine your best storage solution. They will ask you about what you need to store, how much of it, how long you will need a storage unit, and what options you might need. The more information you can provide, the better we can help you!
How soon can my storage unit be delivered?
In most cases, we can make deliveries within twenty four (24) hours during the work week. Your representative can provide a definite delivery day and time frame when you place the order.
Do I need to be present for the delivery of my storage unit?
We would prefer that you or a designated employee be present when we make the delivery to identify the correct place to park the unit on your property and verify the condition of the unit.
How much space is required to place a unit on my property?
The exact dimensions required vary by the size of the unit. Generally, we deliver the storage units on a seventy (70) foot long tractor-trailer rig with a tilting flatbed trailer. The storage unit will slide off the trailer onto the ground similar to a refuse dumpster. We like to have at least seventy (70) feet of linear space in front of the storage container for the delivery truck to pull forward out from under the unit in a straight line. If space is tight, we can deliver a smaller container with a thirty (30) foot long flatbed short truck. Or we can park the container at an angle and gently slide it into place on the ground.
If you are unsure about whether you have enough space to accommodate our equipment, we will gladly send a representative out to preview the site and determine the best way to deliver the unit.
Is there any site preparation necessary?
The only thing you need to worry about is that the surface is fairly level, smooth, and firm. We can deliver on dirt or grass as long as it is not too soft or wet. We can also deliver on cement, pavement, asphalt, or gravel. If necessary, we can provide 4×4 or 4×6 hard wood timbers to place under the unit to mitigate sinking into soft ground. If ground conditions at your location are soft, please inform your representative so we can discuss preparations and alternatives.
How much is the cost of delivery and pickup?
Transportation costs vary depending on your location and the length of time commitment involved. Your representative can provide an exact quote when you place your order.
How do you bill for the rented storage container(s)?
We bill at the end of each 28 day billing period and we expect to be paid within 30 days of the each invoice date. Alternatively, we can arrange for automatic billing on your Visa or Mastercard each month.
How secure are the storage containers?
Our storage containers are made of heavy duty steel or aluminum siding which is very difficult to cut through. Most units have dual locking cam bars on each door so that you can put up to four padlocks on each container. In addition, many of our storage units feature a steel lock box on the doors where a padlock can be placed inside the steel box to hinder tampering. We also have some storage units where all the locking hardware is on the inside of the doors, leaving only a small slot on the outside where a lock can be placed for added protection. If security is a primary concern, our qualified representative can fully explain the security options available.
Does my local municipality require permits for this type of equipment?
That varies from one town or village to the next. The answer is usually found in the zoning code for your local municipality. It is your responsibility as the user to contact your local officials to find out if permits will be required. However, if we deliver a unit to you and your municipality subsequently requires it to be removed, we will remove it promptly.
Many towns and villages in the Chicagoland area post their zoning codes on their websites. Typically, municipal concerns involve aesthetic appearance and/or proximity to other structures to maintain proper fire safety clearances. We minimize aesthetic concerns by keeping our equipment well painted in neutral colors to blend in with surroundings. We mitigate fire safety issues by placing units where they won’t block fire exits or prevent access by fire safety vehicles.
What kinds of modifications are available?
Virtually any kind of configuration is possible. Popular modifications include interior shelving, extra security features, extra venting, interior lighting, side doors, and doors on both ends of the unit. Your representative can assess your needs and provide a quote on modifications to suit your time and budget needs.
How does the transaction process work?
Once we can determine your needs and schedule the delivery of the appropriate unit(s), we will fax you a rental agreement spelling out the details of the transaction.
With new customers, we collect the transportation cost and one 28 day billing periods rent COD at the time of delivery. Or instead, we can make the initial charge on your Visa or MasterCard. After the delivery, we will bill at the end of each 28 day billing period in arrears with Net 30 Day payment terms.
Sale transactions are done on a COD basis with a credit card, cashier?s check, money order, or company check.
Do I need insurance?
To complete the transaction, we will need you to fax back a signed copy of the rental agreement along with a Certificate of Insurance from your insurance carrier showing evidence of at least $1 million in liability and casualty insurance. We can usually get this done within an hour or so. It’s that quick and simple.